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I purchased a Sunsquare Aero Access window (1000x2000mm) in 2014 for a loft conversion. There were a few niggling problems with the opening mechanism, due to a faulty control box. The company sent out a tech very quickly and got it fixed up. I did not buy a rain sensor because of the price (which seemed rather high), but I'd probably recommend getting one now (had a few unexpected rainshowers and had to deal with the consequences). It has worked just fine ever since the initial problems were addressed.
what a great experience a really nice and professional company and i can honestly say a genuine top end product.
sales staff could not have been more knowledgeable and helped me decide the right rooflight for me .
regular contact from customer services to make sure my building project was going to be ready to accept delivery and a good job they did as we got held up and it was put back twice .
I had two deliveries both times i was kept informed of the drivers ETA and the drivers very polite and helpful this is a genuinely good company that actually cares about their product customer and reputation genuinely delighted with them