Vanguard Storage Ltd
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We had a great experience storing our luggage here. The staff were amazing, the locker was secure and the price was great for what we needed. Would 100% recommend.
6 ay önce
Great experience , with great customer service. Would use their services again and recommend to anyone who wants affordable storage.
6 ay önce
I highly recommend Vanguard at Alperton Lane to anyone in need of storage solutions. Their rates were competitive, and the entire process, from reserving the unit to moving in, was seamless and stress-free. Kelly and the entire team are so professional and courteous. They genuinely care about their customers, and it shows in the way they handle inquiries and resolve issues. Security is a top priority for me with my current job, and it didn't disappoint.Their facility is equipped with strict security measures, giving me peace of mind that items I'm storing are safe and protected.
8 ay önce
It is best storage place I have ever used. The staff are very very helpful, kind and special. Everything works very well. And fascinating collection of things for their motorway tower for the public viewing.
9 ay önce
We had the best experience, Kelly was so helpful and the process is very easy to join and leave. Would highly recommend
9 ay önce
Excellent customer service and support at the West London branch. Friendly and professional support from Kelly who will always go out of her way to assist. She is a super member of a great team. I am very happy to have been a customer for over a decade and have seen the improvements over the years first hand.
11 ay önce
I couldn’t be more complimentary about the Man and Van service I received from Vanguard. He was efficient, took care and was proactive. He made the stressful process of moving out of a premises care free. Thank you Vanguard
yaklaşık 1 yıl önce
Amazing! Helped me with the move from one unit to another. PERFECT SERVICE! I couldn’t have wished for better! I would highly suggest to everyone. Thank You!
yaklaşık 1 yıl önce
Thank you Kelly. I recently visited looking for some space and Kelly was as good an ambassador for your company as I have ever met for any company. As a customer experience it was up there with the best.
yaklaşık 1 yıl önce
Great team of staff! Thank you for helping us spread the word again!
yaklaşık 1 yıl önce
Kelly she is very helpful and cheerful person with tendency to resolved issues with customer very quickly. Thank you Kelly and keep up the good work
yaklaşık 1 yıl önce
I chose Vanguard after I left Uni and had lots of things to securely store and was pleasantly surprised at the quality of care I received. ‘Tink’ was my representative and he was so fantastic and provided excellent customer service.
yaklaşık 1 yıl önce
Thomas and Kevin did a great job moving the entire contents of our dining room into storage. They were friendly, careful and inventive when working out how to remove 2 armchairs that were wider than the hallway! Would gladly recommend their services.
1 yıldan fazla önce
I recently collected two very heavy items from Vanguard Storage. So heavy in fact that two of us couldnt lift them off the floor. Thankfully Vanguard have a fork lift, and and a very helpful and friendly fork lift driver who lifted the items onto the van and took them off when we returned the following day. A great service provided. A highly recommend self store.
1 yıldan fazla önce
I've picked Vanguard from a bunch of storage facilities in my area. I could have chosen another company with a shorter travel time, but I just had a good gut-feeling about Vanguard. And I'm happy with them! They are human beings, not robots, and the communication is great. They sorted out quickly everything I needed. Thank you very much!
neredeyse 2 yıl önce
TERRIFIC! I was left with dealing with my son's flat, as he got a job abroad. I called Vanguard because I have always admired their sense of humor when they place a helicopter, or recently a Tardis Booth on the roof of their West London Storage building (great thinking!). The really nice contact, Evelina, at Vanguard accurately estimated the the space he would need from a few pictures I sent her. We packed everything and Vanguard's two guys, filled up a van, made a stop to pick up extra stuff from my house, and then placed it in the beautifully clean space, into which everything fit, with barely a square foot to spare. They know what they are doing!
neredeyse 2 yıl önce
Kev & Tom we’re amazing. They moved my household contents so fast and without any fuss. Such friendly & professional service which I highly recommend. Thank you so much guys🙏 Margaret
neredeyse 2 yıl önce
Best storage space in London. Lots of options, fair price, easy access and the best team ready to help anytime. Special thanks to Tomas and Evelina and Tomas for all your help!
neredeyse 2 yıl önce
THE FIRST TIME I USED VANGUARD WAS 2011 AND WE KEPT BELONGINGS IN STORAGE AT WEMBLEY FOR 6.5 YEARS. JERRY AND KEVIN WERE EXTREMELY CAREFUL AND EFFICIENT WITH THE PACKING AND MOVING OF OUR BELONGINGS. THE OFFICE TEAM HAVE ALWAYS BEEN POLITE AND HELPFUL. RECENTLY WE WENT THROUGH THE SAME PROCESS AND AGAIN ALL THE TEAM PLAYED THEIR PART AND WERE FAULTLESS. I WOULD STRONGLY RECOMMEND VANGUARD AND SEND MY PERSONAL THANKS TO KELLY, THOMAS, EVELINA, JERRY AND KEVIN. YOU ARE ALL EXCELLENT ! MATHEW DEMETRI
neredeyse 2 yıl önce
I have used Vanguard for many years and always found their service to be excellent. Today I was able to downsize the storage unit I have and the whole thing was handled brilliantly by the receptionist- no fuss or drama, just polite efficient service. No hesitation in recommending Vanguard for all storage needs. The fact that they are still a family business rather than a faceless ‘big box’ storage corporate is great and their rooftop ‘additions’ such as the Tardis, the helicopter and the WW1 tank, have added enjoyment to 1000s driving up and down the A40 over several generations.
yaklaşık 2 yıl önce
Great, friendly, efficient service. Kelly’s customer service was excellent and ensured the whole experience was a relaxed and straightforward affair. Very happy customer!
2 yıldan fazla önce
Very helpful and friendly staff, fairly priced and a great all round lockup. Would highly reccomend
2 yıldan fazla önce
Kevin on forklift was an absolute life saver today. Really really nice guy and nothing was to much effort.
2 yıldan fazla önce
I have been using storage services before in the UK, but I have never had such a smooth experience as with Vanguard West Branch. Very quick to respond, great customer service and punctual delivery of the boxes upstairs to the room. I highly recommend them to anyone needing storage in London.
2 yıldan fazla önce
Had a great experience with Vanguard. They were quick to respond and found a "man in van" service to help me move all my stuff to a storage unit even with pretty short notice. Jerry was a great help, went above and beyond, and Evelina at the front desk was wonderful as well. Will definitely use them in the future!
2 yıldan fazla önce
Great experience! Admittedly, I have arrived slightly late and Tomas kindly waited for me and then helped with loading all my belongings from my storage unit. This was very much appreciated as they could've turned me down easily. All admin process was also easy. If I'll need to store something in future, I'll be back.
2 yıldan fazla önce
Fantastic and very kind staff! Answered all my questions and helped me to find the best storage for my needs. Very good prices and great offers, especially if you pay in advance for a longer period of time. The storage rooms are clean and safe! I hope to deal with you long term! Thank you Vanguard for being the Best! 🙂🥇👑
2 yıldan fazla önce
Kelly, Kevin and the Vanguard team are always very helpful with assistance on storage bookings and help when needed unloading large items , I have stored with many storage companies over the years and at Vanguard for the last 12 years and have always found Vanguard to be one of the best . Keep up the good work Thanks Paul Paul Jackson Removals
2 yıldan fazla önce
I have been a customer of the Company Vanguard Self Storage for three years. I am full of admiration for Mr. Jerry who is always smiling and always very helpful. Whenever I come to Storage, I see how hard he works, but he always finds time to build good and important contact with the client. I already had some financially better offers than other companies as storage, but so far I decided to stay in your company because of Mr.Jerry.
neredeyse 3 yıl önce
Vanguard helped me so much, patient, understanding of my needs, super clean. Above all the customer service was the most surprising! Evelina at the front desk is very ambitious and does everything in her power to help you secure the right unit and make your move as smooth as possible. My situation was tricky yet, Evelina went above and beyond to help me out and make my experience 5 star. Would highly recommend using Vanguard west. Look no further.
neredeyse 3 yıl önce
All the team are always present when we need a hand with anything, very polite and accommodating.
neredeyse 3 yıl önce
Excellent service and price as given by your rep, Thomas, the young lad with the long beard sitting in reception. He was very professional and courteous. I'll be recommending you to my friends, family and colleagues.
yaklaşık 3 yıl önce
First of all I would like to say thank to Vanguard team. The services I have received while using their storage unit is top of the line. The guys are the first class. Always helpful always kind polite willing to help an answer all questions. Very professional. Best price in the area that you get for your money. Therefore all in all leaving me with a pleasant experience. For that I thank you. I wish you all the best and good luck. I will be happy to use your services again. Peter S.
yaklaşık 3 yıl önce
My experience at Vanguard has only been excellent! The units are well-maintained, secure and easily accessible with all amenities needed available from Vanguard. But most noteworthy are the staff who are friendly and efficient. Evelina went out of her way to help me arrange for my unit to be emptied in my absence and has always been so fast to respond to my queries. If I ever need storage in London again I will be sure to use Vanguard!
3 yıldan fazla önce
I had used the storage for a few months until now in October. Doing my research previously, here I found the best price. Most important though - with the all honesty, probably these guys are the most supportive I've ever met in a company in this country. Not only the communication was great and very transparent, but also they had the patience for giving me extra minutes when I needed to access the unit. Thanks a lot for the care and next time you see Evelina, Kelly, Tamas or anyone else, give them a _safe_ hi five from me :)
3 yıldan fazla önce
Truly remarkable facility here. Perfect balance of professionalism and friendliness, and consideration of individual needs rather than a ‘blanket’ approach - something that it sadly lacking in many businesses nowadays. Kelly, Evelina, Kevin and the team here are exemplary and security and accessibility are excellent. The only thing that could improve working here is access out of hours though this is probably due to staffing requirements. We would not hesitate to recommend them and use this company again. Excellent.
3 yıldan fazla önce
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